Support for your bc-techs products is provided from Authorised System Integrators or Resellers. These organisations have been trained in all aspects of installing, configuring and maintaining bc-techs products.
User manuals, special application notes and new releases of software/firmware may be downloaded only by end-users with active annual maintenance agreement at http://support.bc-techs.com
Any other question? Just contact us, we'll be glad to help you!